Question 1

What payment methods are accepted?

Accepted Answer

Major credit and debit cards, Tabby installments, and regional wallets. These options will be visible at checkout.

Question 2

How do I update my billing or payment details?

Accepted Answer

Click the (Billing Settings) button on your Dashboard to manage your card, Tabby, or other payment methods

Question 3

What happens if a payment fails?

Accepted Answer

We’ll retry the charge up to three times. If still unsuccessful, your membership is suspended until you update your payment method and reinstate your plan by clicking the (Billing Settings) button on your Dashboard.

Question 4

Are prices different for non-Saudi customers?

Accepted Answer

International users see prices displayed ex-VAT; any applicable local taxes will be calculated at checkout based on your location.

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Got Questions? We've got answers.

What payment methods are accepted?

How do I update my billing or payment details?

What happens if a payment fails?

Are prices different for non-Saudi customers?

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